Privacy Policy

1. Information We Collect

When you interact with Save-A-Scoop®, we may collect the following types of information:

• Account Information: Name, email address, phone number, and password when you create an account.
• Order Information: Shipping address, billing address, and order history when you place a purchase.
• Payment Information: Payment card details are processed securely through our payment processor (NMI). We do not store full card numbers on our servers.
• Communications: Messages you send us through contact forms or email.
• Usage Data: Pages visited, browser type, IP address, and referring URL collected automatically when you use our website.
• Dealer & Influencer Information: Business name, territory, social media handles, and promotional performance data for partners.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping notifications and tracking updates.
• Create and manage your account.
• Communicate with you about your orders, account, or inquiries.
• Send promotional emails and offers — you may opt out at any time.
• Improve our website, products, and services based on usage patterns.
• Prevent fraud and ensure the security of our platform.
• Calculate and track dealer and influencer commissions and referral performance.
• Comply with applicable laws and regulations.

3. Sharing of Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, shipping carriers, email providers). These parties are contractually obligated to protect your data.
• Shipping Carriers: Your name and address are shared with USPS, UPS, FedEx, or other carriers to fulfill your order.
• Legal Compliance: When required by law, court order, or to protect the rights and safety of our customers and company.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Payment Processing

All payment transactions are processed through NMI (Network Merchants Inc.), a PCI-DSS compliant payment gateway. Your credit card information is transmitted directly to NMI using secure encryption and is never stored on our servers in full.

We retain only the last four digits of your card number and the card type for your records.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you logged in during your session.
• Remember items in your shopping cart.
• Track referral links from dealers and influencers for commission attribution.
• Analyze website traffic and improve user experience.

You can disable cookies in your browser settings; however, some features of the website may not function properly without them.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Order records are retained for a minimum of 7 years for accounting and legal compliance purposes. You may request deletion of your account and personal data at any time (see Your Rights below), subject to our legal obligations to retain certain records.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in any email we send.
• Data Portability: Request your data in a machine-readable format where technically feasible.

To exercise any of these rights, please contact us at privacy@saveascoop.com.

8. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Encrypted storage of sensitive account data using AES-256 encryption.
• Rate limiting and brute-force protection on login and checkout forms.
• Regular security reviews and access controls.

While we take every reasonable precaution, no method of data transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.